If you sell Parts & Accessories (P&A) on eBay, big changes are coming your way — and they’re designed to boost your buyer trust, search visibility, and long-term growth. Beginning July 15, eBay is rolling out a free 30-day returns policy requirement for eligible P&A listings. Here’s what it means for your business and how to prepare.

1. Why eBay Is Requiring Free Returns for P&A

eBay wants to become the go-to platform for P&A buyers — and research shows that easy, free returns are a key part of buying decisions. This new policy aligns your listings with buyer expectations and strengthens your credibility as a trusted seller.

2. Free Returns = Better Buyer Confidence

Offering free 30-day returns reduces friction in the buyer journey. Shoppers feel more confident making high-ticket purchases when they know they can return items at no cost. That confidence translates to higher conversion rates and better reviews.

3. Sellers Get 50% Off Return Shipping Labels

Worried about rising return costs? Don’t be. eBay will automatically subsidize 50% of your return label costs — but only if you use eBay Labels. This is designed to ease the financial burden of returns while keeping buyer satisfaction high.

4. You’re Protected Against Return Abuse

eBay continues to monitor and fight return fraud. With stronger seller protections in place, the risk of abuse is being actively addressed. That means you stay protected even with a more generous return policy.

5. Free Returns Will Be Promoted in eBay’s Marketing

Sellers who offer free returns will be included in targeted marketing campaigns, increasing your exposure. If you’re looking to boost traffic to your listings, this change gives you a competitive advantage over sellers who don’t offer free returns.

6. What Listings Are Impacted by This Change

Your listing must meet all of the following criteria to fall under the new requirement:

Listed on eBay.com Located and shipped within the United States Item price above $10 Item is New or New (Other) Fixed-price Buy It Now format

If your listing meets all these criteria, you’ll need to offer free 30-day returns starting July 15.

7. How to Get Ready Before July 15

Take a few simple steps now to stay ahead:

Review all eligible P&A listings. Update your return policy to offer free 30-day returns. Start using eBay Labels to benefit from the 50% discount. Keep an eye on your messages — eBay may auto-update your listings that meet the policy.

Final Thoughts: Turn Returns Into an Advantage

Instead of seeing free returns as a cost, view them as a strategic move to build buyer trust, increase visibility, and drive more sales. With eBay footing half the return shipping and actively promoting listings like yours, this policy update is a win-win for P&A sellers.

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